Adding value, through integration

FMI Ethos
We are an exciting and fast-growing medium-sized service provider within the building maintenance and facilities management sector. Who is rapidly becoming known for disrupting the market and outperforming the larger traditional contractors. Our customers operate a mix of commercial and premium residential facilities, including some of the UK's most iconic developments. You will become a core part of our team providing planned and reactive maintenance on building services equipment and building fabric assets. Due to our continued growth, we are looking to recruit a Mobile Service Engineer to serve our client base within the Midlands region. If you are looking for a new challenge within an exciting and fast placed service provider where you will become a valued team member, then please get in touch with us.

Role & Responsibilities

The primary responsibilities of the Mobile Service Engineer are detailed below:

•    Complete comprehensive reports on company work management system
•    Provide managed compliance duties on behalf of our clients
•    Undertaking planned maintenance activities 
•    Undertaking Reactive repairs
•    Undertaking minor refurbishment works
•    Undertaking installation, improvements & modifications or upgrades to plant and assets

You will provide the first and immediate response to fault finding, whilst maximising quality and ensuring cost-effectiveness. Conduct electrical, mechanical and fabric repairs within your skillset. Undertake both reactive and planned maintenance across several sites ensuring our clients are fully compliant, and the company’s contractual obligations are met. The information gathered during the checks and inspections is key to the performance of the business and its contract Service Level Agreements. The documentation produced and managed by this individual will be performance managed by Key Performance Indicators with the client regularly.

Core Technical Competencies, Skills, Knowledge & Understanding

•    Develop good client relationships
•    Develop a good understanding of reporting structures and company documentation
•    Take ownership of individual reporting timelines and data input from your regular duties focused on compliance testing and PPM
•    Attend all organised training courses representing the company in a professional manner
•    Report on non-compliances in a timely manner with a full understanding of the relevant British Standards and industry best practices
•    Undertake a wide range of work of other trades outside your core trade skills, and do so in a safe and effective manner, complying with all relevant safety legislation and procedures.
•    Assist the Senior Engineering Team with Project / Installation work when required
•    Organize and priorities own workload, where required, and to work with minimal supervision and can work successfully as part of a team
•    Communicate with colleagues, clients, and their representatives in a polite and courteous manner always to ensure a high level of customer care
•    Take direction and receipt of planned or reactive workloads from the Senior Engineering Team
•    Assist the Senior Engineering Team with the Management and delivery of site-specific KPI and SLA’s
•    At all times carry company communication devices (Mobile phone) to facilitate immediate response to emergencies during core hours
•    Understand, demonstrate, and manage Health & Safety in the workplace
•    Comply with organizational safety, policies and procedures and identify hazards and assist to reduce them
•    Understand, demonstrate, and manage the safe use of hand tools, for example, screwdrivers, power drills, pliers and a variety of other tools used 

Qualifications & Educational Requirements

The below list is for the full responsibilities, training can be provided to upskill the right individual
•    City and Guilds, NVQ or equivalent L3 qualification in Mechanical, Electrical or HVAC discipline 

•    Level 2 Working in facilities services 
•    Level 2 Health & Safety for Facilities Services 
•    Water Hygiene L8 Asbestos Awareness 
•    Operative Manual Handling Working at Height First Aid 

Preferred Skills & Core Behavioural Attributes

•    You will have a broad Facilities experience, ideally with a strong compliance testing & inspection background 
•    High level of practical knowledge of relevant employment, Health and Safety and general legislative requirements 
•    Excellent communication skills both written and verbal, with the ability to work with senior client figures 
•    Have a flexible attitude 
•    Commitment to quality and excellence 
•    Ability to perform under pressure 
•    Enthusiasm 
•    Ownership of work and follow through to a satisfactory conclusion 
•    Ability to create effective working relationships 
•    Ability to comply with company policies and procedures 
•    Work independently and as part of a team 
•    Adaptability


£28,000 - £33,000

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We are accredited with The Safe Contractor Scheme which is an SSIP (Safety Schemes in Procurement) approved health and safety assessment for contractors who want to demonstrate that they are taking responsibility for their legal health and safety requirements.